Privacy Policy

1. Information We Collect

We collect information you provide directly: email address, username, KYC documents (full name, date of birth, country, ID documents), and wallet addresses. We also collect usage data including trade history, IP addresses, and browser information.

2. How We Use Your Information

Your information is used to provide and improve our services, process trades and transactions, verify your identity (KYC/AML compliance), send notifications about your account and trades, and prevent fraud and abuse.

3. Data Storage and Security

Your data is stored securely using Supabase infrastructure with row-level security policies. We use encryption for sensitive data and follow industry best practices for data protection. We do not store credit card information.

4. Data Sharing

We do not sell your personal information. We may share data with regulatory authorities when required by law, payment processors to facilitate transactions, and service providers who assist in operating the Platform.

5. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies.

6. Your Rights

You have the right to access, correct, or delete your personal data. You can request a copy of all data we hold about you. To exercise these rights, contact us at info@probily.com.

7. Data Retention

We retain account data for as long as your account is active. After account deletion, we retain transaction records for 5 years as required by regulatory obligations. KYC documents are retained for the legally required period.

8. Contact

For privacy-related inquiries, contact our Data Protection Officer at info@probily.com.